Apartment is beautiful and in only 3 days I have met some welcoming and wonderful residents. Staff works very hard to make sure that resident experience is first rate. This was a long distance relocation for me so I worried about the adjustment but already feel much better.
have lived here for almost five years. It’s a quiet community with excellent staff and amenities. The location could not be better with easy access to grocery stores and restaurants. The beautiful path along the marsh creek and the deck for sitting outside and enjoying Nature are outstanding benefits to living here. It’s a hidden gem with a near-perfect location near Charleston and everything else one could need.
I am in my fifth year living at Overture West Ashley. I am very happy with my apartment and the amenities offered. It's comforting to know that if I have an issue requiring our maintenance team, they are here in a timely manner. No worries living here, not to mention the friendly neighbors I have met.
Excellent location near everything, friendly and helpful staff, lots of amenities, great maintenance team, comfortable apartment, and peaceful, well kept-up grounds.
I have been living here for four years and my experience at Overture West Ashley has been very pleasant. I especially enjoy the people I have met and the amenities that are available.
I have wonderful neighbors. It is a very supportive community! We help each other in many ways. I feel very much at home here. The location is excellent.
Friendly staff and residents. Beautiful grounds are kept up and clean. Lots of events and opportunities to enjoy and meet people. Pleased with my stay so far.
I am very happy living here. I have been a resident at OWA for almost four years. No complaints. I have met some of the nicest people and know that the Management staff is here for any questions or concerns I may have at any time.
The new maintenance staff is awesome!! They are really catching up and are very pleasant. The property is looking great! They have established a set routine and its working!
Due to circumstances, I had to change account info for the rp to pay my rent. I have entered the new information 4 times. When the service charged my rent , it was denied. That happened more times. I have been charged $30. For NSF 2 times. There is no excuse for this happening. I want the charges for NSF reversed. This was their processing error, not mine.
I am as happy today as I was three years ago when I moved to Overture West Ashley. It's worry-free living. Nice neighbors and a very pleasant atmosphere. Love my apartment.
Neighbors are the best part of living in this community. Most who live here are caring, supportive and helpful. This is what makes a successful “community.”
I have been living here for the past three years and happy that I found Overture West Ashley. I love my apartment and the amenities offered. We have a top-notch management team here for any questions or concerns which is great!
As an over-55 widow, what I appreciate most about Overture West Ashley is the opportunity, in a beautiful setting, to make new friends and develop a support system for those of us who are alone. The management team is very much a part of the community. They have a job to do and they do it very well, they are open to suggestions and maintain a professional, caring enviroment. I am grateful to be part of this community.
This is a quiet, friendly apartment community with excellent staff and maintenance, and a wide variety of programs and activities for residents. It also has an optimum location near everything. I highly recommend living at Overture West Ashley.
Very convenient to everything I need. Friendly neighbors and a beautiful area. There are numerous activities to choose from and numerous exercise classes. There is a beautiful nature trail to walk on and a deck out over a tidal creek. It is a very quite and serene place.
My first impression...it is so quiet. Common areas are very neat and clean. My apartment was ready with just a few punchlist items. Met some neighbors. I think i will be happy here.
So happy to have found Overture West Ashley three years ago. Moving to a new state, in itself, was an adjustment for me. Moving to OWA was the best decision I ever made. Love the apartment, the people and a management team always there if you have questions or concerns. Hoping to make this my forever home.
Great location! Everything is easy to walk to. The exercise classes are wonderful! A real positive to have a heated pool for water aerobics. The West Ashley Greenway is a wonderful place to take a walk or ride a bike!
Wonderful location and caring staff who work every day to enhance our convenience and comfort make for a pleasant and safe experience for the residents.
Place is great. Good maintenance. Public areas kept clean and in good shape. Grounds are maintained weekly. My only gripe is UPS drivers allowed to deliver to floor of front building instead of delivery to door of apartment as specified on delivery label.
Very pleasant and busy experience. Many activities. Prompt response to questions and problems. Location is convenient to many places, especially restaurants and grocery.
I love ❤️ my apartment, the lighting and the space. Every day I am finding new ways of storaging things around the apartment. I am looking forward into printing a couple walls. This way my apartment will pop even more.
Living at Overture West Ashley is great! I love my apartment, and the fact that any issues that might arise are handled in a timely manner, makes it the best place to live. No worries, lots of amenities, and the nicest people live here. I plan on making this my forever home.
Overture West Ashley is a great place to live. The location, amenities, and staff are amazing. I love it here and would highly recommend it to anyone looking for a quiet community.
Friendly happy helped with events they liked, years hear. Birds singing the greenway for biking, walking and pets. Can’t wait to take exercise in the pool. New tune, Overture, but living in Charleston 50 years.
Having never lived in an apartment before moving here, we have nothing to compare, but I cannot imagine living in a better community than Overture West Ashley. We visited many senior apartment communities prior to selling our house, but we were sold on Overture the minute we stepped inside the complex. Everyone from fellow residents to staff have been most kind and gracious towards us from when we first arrived to the present. I feel we really made the best decision to spend our retirement years here at OWA.
I LOVE living at Overture. The community is well maintained and managed. The residents are warm and friendly. As a lonely widow, I was seeking friendships, activities and camaraderie and found it all at Overture West Ashley. The management staff are professional, helpful and engaging. They often participate in some of the activities along with the residents.
To say that I am happy living here is an understatement. I love my apartment and the amenities are great too! The staff is very friendly and helpful if and when I need anything. So happy to have found Overture West Adhley.
I can honestly say that I thoroughly enjoy living at Overture West Ashley. My home is beautiful and a lot of thought was given to the layout and design, making it spacious as well at comfortable. The Community Director and leasing staff are wonderful, they are kind and listen to concerns and needs and do everything they can to make things better. Maintenance staff ensures the property is beautifully maintained they are quick to take care of any problem and to actually explain what they did. I think it shows care for the actual property. We are lucky to have an Activities Director that works hard to schedule events, to secure speakers for interesting topics and arrange tours and activities off property. There is always something going on here!
Overture West Ashley is an incredible place to live. The floor plans, security, grounds, amenities, and staff are top notch. I can’t imaging living anywhere else.
I love living here. I am able to walk to grocery stores and restaurants, a library, and many retail stores. Right nest to the Greenway for walking and biking. The heated pool with water aerobics and the stretch and balance classes are awesome!
I have lived at OWA for 8 months now and I have to say it has been a great experience! I am now learning to play pickle ball and it is so much fun. I have a couple of residents teaching me the game and I am so grateful. Thank you to everyone who has made it fun and also made it feel like home! Wishing everyone a wonderful and healthy new year! Cheers! ?❤️
I have been here for 50 years, brought up our children. I walked in, and I felt like I was home. J the leasing management did an excellent job that was, friendly, professional, and a good listener. I am looking forward to being part of this community. My visit gave me so much hope, I did a lot of volunteer work at one time. And with these different events, I feel that I will be able to be part of something that feeds the soul. Thank you for listening.
I am so happy living here. I feel safe, and the amenities are great. You can be as busy as you want or not. This is my third Christmas here, and I hope to celebrate many more at Overture West Ashley.
My wife and I have recently moved here from selling our home in Downtown Charleston. Our experience so far has been wonderful! The staff have been very responsive and informative as we settle in, a pleasure to work with. What is most exciting are the friendly and sincere greetings from the residents and staff we have met so far, a great community!
Sep 26, 2023
A Warm Welcoming Community. I have been surprised by how friendly everyone has been that I meet as I travel around the development.
I’ve had great conversations and offers of help and assistance.
Nice community. Would like to see more cleaning of back building hallways, elevators and entrances from cleaning people. Otherwise great faculty and staff.
I have been a resident at Overture West Ashley for two years. The people, the amenities and the management team are the best. It's nice not having to worry about any problems that may arise. So far, none to speak of. I plan on making this my forever home.
Continue to enjoy my residency at Overture West Ashley. While the turnover in the management area is more frequent than I would expect and prefer, the residents are wonderful and amenities remain consistent.
Aug 12, 2023
I have lived in this community goin on three years and have enjoyed it every day. Th k you for the opportunity to say so. The staff are kind and caring, maintaince also do a good job.
We are very happy here!?It was worth the wait to get into our apartment!The staff is professional and helpful They take care of any problems efficiently and in a timely manner!!
Jul 28, 2023
I love living at OWA. The residents are wonderful but most importantly the staff is amazing! I love my apartment and the location. The activities and events are also incredible. Come and live at OWA! Best place to live!
It nice and spacious. I like the big windows . I am still unpacking. I like the quietness, the people are really friendly. I am learning new things everyday.
I have been here a year and still love my apartment, the complex, and the friends I've made. I have gotten involved in some of the exercise programs as well as attend educatonal programs frequently. While we've had some staff turnover (like any other complex), those who are here are dedicated to their jobs and making life good for the residents. The addition of the new community manager, Liz, has been great.
Our leasing agent, J'Alyssa, has held this place together for years adn we couldn't survive without her. We now have an excellent management team and hopefully improvements will continue to be made. Our new lifestyle coordinator has been promising so far. And Neil, our maintenance supervisor, is amazing.
Management was clearly in transition when I moved in and there were some lapses but clearly improving now and I look forward to a much more complete experience.
Maintenance is horrible and there are many people waiting on big items. With a lack of staff right now, work orders are not being done because the temporary maintenancer men have to enter an apartment with a staff person.
Love living here and finally with new management staff our home is being taken care of, cleaned, attention made to maintenance and they are a joy to work with!
We don't have anyone in our office at this point. The staff has been either fired, quit or on sick leave. The office was closed yesterday and I don't know about next week.Other than that, things are good and I still like living here. I have some great neighbors!
I have been here since the beginning and there have been a lot of changes (some good and many bad). It is disappointing that gates, locks, etc. repaired, replaced, that keep getting told to us will be fixed still are not --with very little information forwarded. It is not good to have unlocked doors in a facility such as this and I have seen theft occur in the past.
OWA is well sited on a beautiful and quiet property close to a grocery store and many restaurants…some within walking distance. It is also well managed with some nice events and food functions. Operational maintenance is good and it is obvious a lot of money is spent on landscaping, but the building’s ’ interior cosmetics are beginning to look tired. Elevators are a chronic problem that is really annoying to those of us who live on high floors. This property is marketed as a 55+ “active adult” community but its location and amenities are better suited to an older group who are less active and aging gracefully…that should really be the marketing target; sort of a halfway house between fully independent living and a progressive care community. That market will be growing rapidly when the baby boomers get a little older and the huge influx of retirees continue migrate here.
Didn’t receive the email re the weather and safety. Didn’t receive the one supposedly sent this morning, 1-22. Please send me the appropriate email. Thank you.
We have lived at OWA since it opened. We like the quiet setting between a scenic greenway and a salt water marsh with wading birds all within walking distance to a small shopping center and many dining spots. The current management team at OWA is great as are the social functions. We think that the current housekeeping service needs improvement because it has deteriorated over the last six months, particularly in and adjacent to the elevators. The paddings in the elevators should be taken down sooner after a move in-out because they are unsightly, as are the elevator floors.
I love living here. Everyone staff and residents are very nice. I am close to my doctors and like the neighborhood. I always recommend you to my friends and family.
I love living here but do not understand how Greystar could have allowed a Contractor to build structures with so many flaws. I am especially disturbed by the lack of security in that doors and gates are unlocked and have been for months, supposedly because parts are never available for repairs.
The landscape crew is pathetic, allowing bushes to be overgrown and never groomed . They are dying all over the property and all the supposed landscapers do is blow leaves. We need crews with knowledgeable foremen.
Maintenance issues re access via gates is annoying because the community app doesn’t work properly. After 5 years here there have been no cosmetic refreshments to the apartment such as painting, carpeting, etc.
Activities offered on daily basis, no idle time. Facility is spotless. Club room is great for workouts. Mgt. needs to have more helpers. Trash pickup is too costly. Some of us don't need it.
I have lived at Overture West Ashley since the beginning prior to the Pandemic. It has changed a lot since that time -- especially management. I think, now, we have had six different managers. It is a good place to live. My favorite is the pool when it is heated and useable. Love that feature.
The complex is beautiful and well-located. Staff (leasing, management, and maintenance) are top-notch and totally receptive to residents' needs.
However, I am disappointed that a three-year-old building has major issues, for example, access doors to the building were not operational for an extended period of time, and elevators not working for an extended period of time, at least three weeks (which means walking to the other end of the building while carrying groceries in 100 heat, challenging at best, for some residents, brutal). I am also disappointed that while the living space appears luxurious at first glance, I find that for a 5'5" woman, the closet rails, and the shower head are almost unreachable. I had to order a special extension to be able to control the shower head. And the top shelves of all my cabinets are going unused due to the fact I cannot reach them without using a step stool, which is never a good option.
Best spot for thriving in the Lowcountry! The Lifestyle Coordinator creates an atmosphere like “Day Camp”. A lot of fun for everyone! The staff is professional…my only reason for giving 4.5 stars is that there always room for improvement!
I love the peace and quiet of OWA, nestled between the marshes and the Greenway while being within walking distance of wha is necessary. The management staff is on top of everything, even when some residents take undue advantage of their privileges…and they are friendly.
Excellent location: 10 minutes to everything!! With outstanding amenities, it’s a great place to live your best life with a peaceful atmosphere & lovely grounds.
Very Appreciative of the New Staff, they seem to be more helpful, leaving office door open so we're welcome to ask for help! Doing better job getting things fixed with doors, pool and plan to get gates repaired! GOOD food/wine and beer, hoping for more ACTIVE Activities. IF things continue to improve will be planning to stay IF can get a small affordable 1 bedroom apartment downstairs!!!
It's improving! My big concern is this Greenway situation. It looks like they are now building "residences" on the property. Things are calming down -- but I don't think it will last long. Warming weather will ensue.
Love my Apartment, free food/wine/beer when available, would like more DANCING and Active community with doors that lock! GREAT location use to live across street in Byrnes Downs during Hugo!
We have been here since Overture opened and we are happy with our apartment, its beautiful and handy location, the recreational facilities and helpful staff. However, we live on the 4th floor and it is becoming very tiresome when the elevators don’t work; this has been going on for a long time. I also think that the housekeeping and maintenance is not what it used to be. I understand the management issues with some tenants who abuse the food and beverage amenities and don’t pick up after their pets, thereby spoiling things for the rest of us. Is there some way that I and the other residents can help management with this problem?
Enjoy the community. Enjoy being close to family. Some of the things in the unit could have been done more thoughtfully-for example showers and hanging poles are too high for many of the residents and carpets aren’t very durable. Also light switches in master bath are located behind the entrance door.
It is so frustrating with 11 managment changes since I have been here for seven years. Neil, the new maintenance man, is a Godsend and works his tail off almost every day since he has been here. I get very frustrated with the noise and smell from the Greenway changes that were supposed to have been finished two years ago per the speaker that April brought here. I have watched a death occur there and no one in the staff seems to care to update us on this noisy, ugly update that is still occuring. I am frustrated with talking with people who have rats in their apartments and are leaving after two months. And, Mr Fey (Faith) is now listed as the only South Carolina person in the top of all monies earned in the United States.
Great location!
This low rating is because it is an unsafe place for elderly residents to live. Our building entry doors are broken/unlocked, and security gates are broken/open. This unsafe situation has existed for more than 3 months. Intruders could enter any of our buildings, rob and/or assault an elderly resident. We pay top dollar to live here and expect it to be safe from predators.
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Small, non-aggressive dogs and cats. Certain breeds of Dogs are not allowed. All pets must be leashed at all times when outside their apartment and are not allowed in the Pool area or any area where food is served.
