Resident Reviews

Only here couple months but very comfortable, staff is 4 star, very friendly and so willing to answer questions and interact with residents, all round good experience getting settled

Feb 24, 2025

Best staff we have ever had. Friendly, available, reliable. They get things done. People are very friendly. Good area, so close to everything

Feb 21, 2025

I am living my best retired life here at Overture Hamlin. It’s like being at a mini resort. And the maintenance team provides top shelf service! A great location and a great place to cal home.

Feb 20, 2025

Was very impressed with facility, its staff and residents. Facility clean and beautiful. Everyone both staff and residents were very friendly and welcoming.

Feb 16, 2025

This is a very nice friendly community. The grounds always well kept and clean environment. The events held are always fun and organized. You can always ask questions to anyone if the staff members and get wuick responses to questions.

Feb 3, 2025

Very happy here. Only complaint is the internet service. Would like to see a different internet provider. Staff is very friendly and approachable as are the residents. Very friendly atmosphere. Very happy we moved here.

Jan 28, 2025

Everyone that works here is very helpful and considerate. No matter what type of problem I encountered they have been more than willing to help

Jan 25, 2025

I really enjoy the community living at Overture Hamlin. There are a lot of activities you can engage in, so meeting new people is easy to do. The area has an overall quiet feel to it which is nice to have for relaxing.

Jan 21, 2025

We are having the best time getting to know our new neighbors. The activities Nina presents to us are so professional and fun. This is going to be a blast living here. Our real favorite are all the exercise classes.

Jan 10, 2025

Wasn’t sure at first if I made the right choice now 7 month’s later and I made the right choice.. there is always something to do. We are never board.

Jan 7, 2025

We love it here at Overture. It is like living in a 5 star hotel. Love the heated pool. Nina and Ciera are awesome. They both do a really great job.

Jan 7, 2025

I have lived here since opening day. Everything is still like it is new. The maintenance staff is amazing keeping everything running. The front desk staff is always energetic and engaging. Great Place to live.

Dec 28, 2024

So far so good. Everybody super friendly. Moved into my apartment a couple small issues maintenance was there to fix it right away. Plenty of activities

Dec 28, 2024

We are very happy to have moved in this community! We both love the location, as it is near the things that we love and enjoy, such as theme parks and area attractios, fine dining and close to main roads and highways, also,close to our children and the grand kids!

Dec 17, 2024

Living at Overture is an amazing experience every day. I enjoy engaging with other residents. Most of all , it’s quiet! I’m looking forward to renewing my lease!

Dec 9, 2024

So far everyone has been very nice and welcoming. I have not had time to join any events held here, but looking forward to it. I have been invited to join in the fun by staff and residents.

Nov 25, 2024

We really enjoyed the tour. The facilities are incredible and I can’t wait to move in. The activities that are available are incredible and the surrounding area is amazing. With my daughter and son in law in the area this is the perfect place for me to

Nov 3, 2024

I just love living here! Everyone I have encountered over the past year has been great. I am looking forward to another year! Our building is quiet and everyone looks out for one another!

Oct 19, 2024

friendly staff and so helpful. they welcome committee also was great. can't wait to move in location is ideal and the activity schedule is better than any other in the area..

Oct 14, 2024

Since moving to Overture we have weathered both major and minor storms. Never once have we suffered any damage to our residence from rain, wind, or debris. Our windows and doors remain windproof, rainproof, and nearly soundproof. We feel very safe and happy at Overture. We appreciate the many built-in safety measures of Overture and all the preparations made by management and staff before possible emergencies. Thanks, Overture!

Oct 12, 2024

Our experience with the tour by Ciera was awesome. Love that tge pool is heated and tge movie tgeater too. And we are excited to move in Dec.

Oct 10, 2024

Moving in in November, but my experience with Kristan and Ciera was wonderful. The unit I am moving into is just what I wanted with a pool view.Very excited!

Sep 24, 2024

Our community Happy hours and group parties sponsored by the staff are so much fun. I always meet someone new! You can tell that the staff cares and really enjoy what they do!

Sep 23, 2024

Fun and excitement are the words to say about living here at Hamlin Overture! The staff is caring and supportive of all residents. My time here at Overture have been awesome! I look forward to many more years here!

Sep 7, 2024

It is a great place to live. Staff is great always ready to make living here at Overture pleasant comfortable and fun. Maintenance keeps things clean and running well. The location is great for walking distances to stores and eateries.

Aug 24, 2024

Everything is awesome. Glad we made the choice to move here to this fabulous apartment and a wonderful community here for shopping and restaurants.

Aug 12, 2024

I really enjoy living here. The people are friendly and I enjoy meeting and talking to the new residents. I really enjoy the pool.(I can't believe you can swim almost year around). The weight room is my next favorite place, the equipment is excellent and so easy to set up and use. There are so many activities, classes / exercise , balance , crafts , art. Book club. Walking club. Bingo and other games. The pot lucks are fun, you get to eat visit with your friends.

Jul 1, 2024

Wonderful management and staff as well as beautiful complex and amenities! So excited to live in the area and meet new friends. Very clean, warm and inviting atmosphere.

Jun 28, 2024

My former neighbor just left after visiting me here at my two bedroom apartment at Overture Hamlin. She told her family she felt like she was at a resort! Thank you to our welcoming staff and residents for providing activities and friendly conversation!

Jun 21, 2024

everyone is friendly - It's a comfortable atmosphere, I like the variety of activities that include a number of residents. I recently attended a June birthday party which included a large number of residents! The group enthusiastically sang Happy Birthday !

Jun 8, 2024

I thoroughly enjoy living at Overture Hamlin. The staff is amazing and there is daily activities in the spacious clubhouse. We have a gym, pool and an awesome outside kitchen with grills and TVs. I wouldn't want to live anywhere else.

May 15, 2024

I would like to thank everyone involved in helping me through this difficult time. Kristen , I really appreciate your waiving the rent and late fee from 3/28 through when the apartment will be ready to move back into. You were correct. It is definitely uninhabitable. I appreciate everything you have helped me with. Thank you so much. Sincerely , Bob Church

Apr 21, 2024

Enjoyable experience. Apartment complex is well maintained. Employees are all respectful. My apartment is all I need. Spacious, clean and nice neighbors. I would recommend this complex to anyone who would like to live in a 55+ senior apartment complex. Thank you to all the employees for being so conscientious and making our apartment complex a pleasant place to call home.

Mar 22, 2024

Fun and excitement are the words to say about living here at Hamlin Overture! The staff is caring and supportive of all residents. My time here at Overture have been awesome! I look forward to many more years here!

Mar 20, 2024

Our new activities director Hailee is leading interesting weekly crafts & is creating great parties with cute decorations & good food. We residents appreciate her hard work & dedication. Thank you, Hailee. ?

Mar 17, 2024

Since I came to Overture Hamlin, my interests have changed. Luckily so have the community activities! There is always something on the monthly calendar that I participate in on a weekly basis! From land or water exercises to karaoke and happy hours or table games to sip and paint sessions I found outlets so I am never bored not working any more! Pets are also welcome here which is a must for me! And the best part is-it is all right here-no need to leave.

Mar 13, 2024

Congratulations…… Your team has been around longer than any other in the last three years. You must like us because we all like you. You’re a great staff.

Mar 9, 2024

Very Nice Apartment, easy to take care of & it really feels like home. Indoor hallways so I always feel safe. Awesome People live here, easy to get together enjoy a coffee, play a game or just visit. Wonderful Staff, They care about each person, spend time getting to know everyone. Listen to you & quickly fixing what ever the problem is. Are patent with having to answer the same question more than once until it's fixed or understood. Maintenance is handled quickly & well done. Friendly, don't make me feel like I'm bothering them. Don't mind questions, & explain the problem & repair clearly. Lots of activities to enjoy. Including Exercise Classes, Health Classes. Exercise Room is state of the art. Fun to use.

Mar 4, 2024

Everyone is so friendly. There are so many activities you can participate in, plus we can watch the Disney fireworks and the swimming pool is heated!! I love living here.

Mar 1, 2024

Love it. Really enjoy the grills very clean and in working condition. The expresso machine has been a lifesaver these past couple of days with the cooler weather.

Feb 19, 2024

Everybody is very nice and professional. The complex is clean and well maintained. I have had no problems at all. I would definitely recommend overture Hamlin to friends

Feb 11, 2024

I feel the activities offered are something for everyone. Even if you don't care for what is being offered that day, go anyway. It's a good way to get to know your neighbors.

Feb 9, 2024

Lots of activities for everyone. Huge clubhouse with a heated pool and barbecue area. Large TVs by the pool. Huge movie room and fitness area. Staff is amazing.

Feb 8, 2024

It’s hard to even put into words on how extremely marvelous our community and management team are. We have lived all over the world being military and can truly say Overture has gone above and beyond their call of duty for a 55+ community. Kristen, the manager leading the way with Ciera our outstanding cheerful sales rep. Full of joy and knowledge, and Hallie as the activities coordinator we could not ask for a better team. The maintenance team with Hector and Dee are always working hard and extremely knowledgeable to ensure our apartment and community is safe and clean. There is never a wait on maintenance and Hector ensures the job is complete to full satisfaction. Thanks Kristen and your team for an outstanding job and place to live and enjoy the amenities and activities to keep us busy. We could not ask for a better place to call home.

Feb 8, 2024

Ciara and Haillee are doing Such a wonderful job for (us) the residents, by providing fun and interesting things to do every day! We very much appreciate All the time they take in planning events.

Feb 8, 2024

Living at Overture Hamlin over a year and still loving it. Enjoying the beautiful view of the pool and clubhouse from our balcony. Feels like living in an upscale hotel and enjoying all the amenities. Lots of restaurants, stores, shops, activities nearby.

Jan 21, 2024

Great Place and Great Location. Friendly Residents. Close to getting to Winter Garden to Kissimmee and close to downtown Orlando. Close to local restaurants and shops

Jan 6, 2024

It is a nice community and quiet overall. There is plenty to do here if you want to get involved in community activities. The community is clean and maintenance staff does a great job. Everyone so far has been very welcoming. There is shopping and a few restaurants close by which is nice and convenient.

Dec 17, 2023

Celebrating birthdays and holidays with new fiends here at at Overture is so special-everyone is included! The management team is energetic and be inspiring!

Dec 12, 2023

The apt. was really clean when I moved in. The staff has gone above and beyond to answer questions and help with problems of moving from out of state. They are very nice, they smile and say hi when passing, help when asked and are kind about it. ( that's something I'm not seen before). The people living here are friendly and very welcoming. Every day there are classes, crafts, speakers, lots of activities to choose from. I'm very happy to live here.

Nov 16, 2023

I can not say enough how my living in this resort style environment has enhanced my life. Between the friends I have made to the exceptional staff running and maintaining a safe, fun and clean home for us to enjoy. The warmth that the team here provides is beyond my expectations. Diomary and Hector always go above and beyond to maintain the property. With each of them possessing skills and knowledge to maintain the property with a smile every time you see them. Ciara continues from the first new resident prospect steps on property to the day of move in and beyond with her warm, contagious smile and bubbly personality! Our property manager Kristin who has only been here for a little over a month is a breath of fresh air. She is extremely knowledgeable, warm, friendly offering great open communication and amazing at listening allowing us to feel heard. She and Ciara make a great office team. There is not stopping this dynamic duo! Come visit! You too won’t want to leave.

Nov 11, 2023

I've been here over 2 years now and I love every minute of it. The activities and staff are so amazing. Everything is clean and new as the day I moved in.

Nov 3, 2023

What a great place to live. The management here is extraordinary along with the the staff. They participate in activities and ensure everyone has fun and enough activities are provided for all. Hector in maintenance is quick at responding to any problems and makes sure it is taken care of immediately. The grounds are well kept and we have a community garden that is growing out of control and that’s a good thing. I recommend Thai community to anyone active that wants to meet the best residents in the Hamlin area or I would even say the best in Winter Garden.

Oct 31, 2023

Overture Hamlin is a great place to live. Apartment life as a retiree is much better than home ownership and all the additional work and repairs needed. It's wonderful just calling the Maintenance Staff here for anything needed. They are efficient, knowledgeable and helpful. The Management Staff provides many amenities for our living environment and enjoyment. Love living here!

Oct 12, 2023

What I like about Overture Hamlin is how quiet it is. No loud music or noisy neighbors. Everything is clean from our apartment when we moved in to the grounds and landscaping. My wife and I are very happy here. Thank you

Oct 9, 2023

There is always a good support system built in! Residents are helpful, kind and polite. Management are open to suggestions and makes things happen.

Oct 8, 2023

The community is guilt and very clean. I am. Or always home to enjoy the activities but I do love looking at the resident pictures. I wish there were fun activities on the weekends

Oct 7, 2023

So far, the communication is great the management has worked with me for my needs. I'm looking forward to my moving in. I will be visiting on Monday to get all the additional information I need.

Oct 7, 2023

Beautiful community and the people are so friendly. Love the staff! They are always so friendly and helpful. The activities here are wonderful.

Sep 26, 2023

Great community and thank goodness for Hector, he is always there for all the residents! Ciarra, also went above and beyond to help make our move smooth. Would like to see a little more fun, upbeat activities for the residents.

Sep 17, 2023

I recently moved from to a new apartment that I love. I am on the 4th floor with a balcony facing the pool. The staff helped me find this “gem” that I love. I spend a lot of time outside relaxing, reading and people watching. It is a lovely quiet community and I am very happy to live here.p

Sep 13, 2023

I feel like everyday is a vacation living at Overture. There is always something to do from relaxing by the pool, to clubs to crafts to workouts! The best is walking to local shopping and restaurants!

Aug 30, 2023

Staff is amazing and everyday there is some kind of activity in the clubhouse. Dog friendly and they even give your fur baby that much deserved special attention. I Love it here!

Jul 28, 2023

Love living here. The amenities, people, management and location are perfect. Location is close to many restaurants, shopping, medical facilities and hospitals as well as Disney. Senior living in an upscale apartment atmosphere is great!

Jul 11, 2023

We love living here. We’ve made so many wonderful new friends and enjoy the amenities. The management is very approachable and helpful so we just signed our new lease and will be here another year.

Jul 3, 2023

It has been pleasant 3 years here at Overture Hamlin. The office staff has been changing but the services have been great. The maintenance staff have been very professional and very helpful. Businesses have come up around Overture, a lot of traffic but we enjoy our stay here. Nice place to stay .

Feb 28, 2025

As part of the original residents, we have always enjoyed living here the past (almost) 4 years. The people we have met here are absolutely wonderful - we are a true community. The friends we have made here are true life-long buddies. We truly do not want to live anywhere else as far as that goes. We love it here!

Jan 17, 2025

I recently moved from a senior site in Kissimmee, Fl. I lived there for 9 years and sought a newer residence. From the first meeting with everyone, this felt like home. Very welcoming, well maintained, and residents are extremely friendly.

Dec 1, 2024

It has been a pleasure to be staying at the apartment community. Great staff , maintenance staff special mention. Visit to the gym and swimming pool keeps me busy and healthy. Nice to mingle with the residents.

Nov 15, 2024

Love living here. People are so nice. Property is kept up. Lots of activities to do. You can join a group or even start one of your own. Some great activities and lots of food trucks come vy if you don't like to cook (and a variety of them). Lots to do on the area, its really growing.

Nov 13, 2024

The staff is great and our community is a wonderful place to live. Our amenities and social time together is here for everyone to enjoy. You'll love it here...I promise!

Aug 12, 2024

This is our third year here. We have really enjoyed our stay in the friendly and comfortable environment. Variety of activities to choose from , my favorite is the gym. The management staff is very helpful and the maintenance staff provide services efficiently and promptly with a smile.

Aug 1, 2024

I’m very comfortable here. I really like it All staff are always willing to help with anything. The activities are fun and some are very relaxing. Please keep up the good work

Jul 31, 2024

We love it here! Our friends and neighbors! The activities! Our management and maintenance staff! Overture Hamlin is a lovely place to live.

Feb 8, 2024

The staff is stellar, the residents are friendly and there is always something to do! I am still settling in, but have enjoyed meeting new people, their pets and the solitude of my apartment.

Feb 2, 2024

We enjoy living in this community, because it is a nice area, staff is friendly& the maintenance staff is very prompt in taking care of your needs. Siera tries to help wherever she can& so far, it has been a good experience living here. Hopefully, it will get better when we have a full time manager& more staff.

Nov 13, 2023

So excited things have changed the last couple of months - We are SO happy to have Kristian as our new manager ! She has a smile that brightens the room , full of life , just a pleasure to be around ! That makes living at Overture so pleasant ! Monthly calendar always has choices to participate in - heated pool for relaxing , fire pit to sit near while visiting with neighbors . You can’t ask for a better place to live - you honestly live on a resort !! Loving life while living here at our own personal resort !! Doesn’t get any better !

Nov 10, 2023

I was in apartment building number two and moved to a two bedroom in apartment building number one. Ciara who is our leasing agent really made my transition smooth. She worked very hard to get it through to the date that I needed to move in. She was amazing.Thanks again Ciara!!

Sep 9, 2023

After living at Overture Hamlin for 2 years I renewed for another year. It's a good place to live - within walking distance of shopping, restaurants & entertainment.

Aug 29, 2023

Like always I enjoy living here. The residents are very friendly. We have a new manager and she is a wonderful person. She listens if we have questions or a problem (s) she sits down with us and works them out. They try to have activities everyone can enjoy doing

Aug 10, 2023

We love living here, meeting new friends and all the activities. Our apartment is beautiful and the perfect size for me and my husband. It's close to stores and restaurants as well

Jul 17, 2023

We have been here for almost a year and are coming into our final two months of our 14 month lease. Our stay has been enjoyable. Like anything, there are good and bad things. We had hurricane issues that took a long time to repair; pest issues with ants and silverfish and concern for roaches from neighbor apartments on move outs. But Managment kept us updated and acted as fast as they could given workloads, etc. I am perplexed as to why our renewal offer actually increased when the same floorplan and view is available to current (new) tenants at a lower rate. Why would a renewal be higher than a new move in? You don't have to clean the apartment. You don't have to assume control of utilities for 2-4+ weeks, etc. But all in all, an enjoyable stay. Austin did a very nice job with all the different personalities in this building.

Jul 7, 2023

We have the best staff now since I moved here 2 years & 5 months ago. Hailee was a really good activities director, but Nina really puts her heart & soul into it. Sierra has been consistently good. Our new manager Chris is the best manager since I have been here. He doesn’t isolate himself. He is out in our little community communicating & participating. Eddie & John are knowledgable & extremely helpful. Our lady ( I don’t know her name) is always busy making everything clean. All in all, a great staff!!! The only reason for the 4 instead of 5 is the lack of handicapped parking. There is not enough for residents who need it!!!

Mar 18, 2025

Very nice place to live. Only 2 complaints, it's beginning to feel like an assisted living facility. Also the landscape need to be trimmed, the trees and bushes look awful.

Jan 19, 2025

This is a most welcoming diverse community. People are (usually) very friendly & helpful. We enjoy a very active social lifestyle and you can't beat the neighborhood amenities. The management staff here is absolutely wonderful and they help make living here a pleasure.

Oct 15, 2024

I've been living here for almost 3 1/2 months. I have found the community to be friendly, enjoyed several of the activities available and look forward to meeting more individuals who reside here. I hope to see some new program activities with the addition of a program coordinator.

Sep 16, 2024

I enjoy living here. I wish the building was kept cleaner. The stairwell in Bldg 2 has been dirty for a while. Steps have stains and are dirty. The shrubbery around the building needs pruned, weeds need pulled and the flowers in the pool area need watered and most are dead.

Jun 1, 2024

We’ve been here now, 2 years, +. Our experience has been good, mostly. For a while, due to frequent change in management, it was rough, but seems to have improved. It’s a good community, with good neighbors, friendly helpful staff.

Feb 1, 2024

I love this community, close to everything Neighborhood is friendly and we enjoy all the activities they have every week . I am only concerned about hallways and stairs need to be care little bit more

Jan 16, 2024

There have been a lot of transitions over the last year. Mostly good. it’s very disappointing that the pool heater has been down so long. There has been a lot of drama in the clubhouse mostly by the same people and it has been allowed to go on. There was a problem with people smoking on property. Hailee has been a great addition to the team as has been Kristen so with.Ciera, we seem to have an excellent team running the show. Cleanliness of the outside property is a problem.

Jan 16, 2024

Nice and clean place , Ciara at the office very helpful and paciente . A lot activities to do it , happy to move here , have a lot shopping here we don’t have to go far.

Oct 11, 2023

The location is good, the amenities nearby are great, the community is inconsistent, because of change in management, but the maintenance staff is good.The activities offered need a little improvement, but the constants are,aquafit, balance class, art class& crafts, plus happy hour. Magic show was a hit, as well as the juggling act.

Sep 28, 2023

We are very pleased with everything except for the lack of only one elevator per building. Living on the top floor makes it a safety concern. The staff is wonderful and Ciara is exceptional.

Sep 28, 2023

Met and friends with many wonderful residents. Could have some improvement of cleanness of the community common area such as restroom , outdoor furniture and sidewalk. Dogs should keep out of clubhouse furniture and carpet area Pool area should prohibit the dogs also.

Sep 6, 2023

need additional. elevators. could use grab bars to enter and exit tube. plenty to do, very active environment. We like the location close to local shopping.

Sep 1, 2023

I was very disappointed with this past Friday afternoon's Happy Hour. I hope Paige is not welcomed back. She serve potato chips, pretzels and dip. Also, I felt 20 questions were enough for a Trivia game. This is the first time I have felt this way about a Happy Hour.

Aug 21, 2023

There have been some changes all around, so, once everything & everyone settles down, we hope to have the same homely feeling& atmosphere as before. It’s still our home & we love it

Aug 11, 2023

It’s been two years here now……love my apartment!!!!! What to do with people who are extremely active? I keep trying to find people to go horseback riding, zip lining, diving, skydiving…..but to no avail. So I go alone.

Jul 31, 2023

We’ve lived here for the past 3 years, & have enjoyed it very much. All the residents are friendly, the staff is courteous & kind. Maintenance is prompt and Sierra& Nina take care of all our needs & answer all our questions.It is a nice neighborhood & we enjoy it.we have a new manager, who seems very nice,so,we’ll see how it goes from here on.

Jan 18, 2025

Staff are helpful; maintenance :(new hire many months ago)is competent and timely in completing requests. There is limiteds storage place in the one BR apts. The wifi source should be changed; chronic problems when using computers especially on weekends! Not enough weekend activities; large population is still in house on weekends due to family obligations whereas individuals do not have alternate activities available from their families.

Dec 31, 2024

Great plan to live. There are plenty of activities, wonderful people, etc. Move here you'll love it and never want to move again. Tell your friends!

Dec 17, 2024

I feel very secure at this location. The amenities are great and the location in the community is within walking distance to groceries and eateries.

Dec 1, 2024

Clean community, close to shopping and restaurants, Maintenance is fast and staff very friendly , we have active every day , like happy hour, bingo , food trucks

Oct 22, 2024

We appreciate living in the beautiful environment Everyone is nice& friendly, maintenance is so good& the administrative staff helpful. Love the classes offered& there is always something interesting to do

Oct 8, 2024

We’ve been in for 2+years now, & find everyone very friendly& nice. The classes offered are good, maintenance staff very cooperative& everyone at the management helpful. Except for new people coming& going, it’s been a good experience so far& hope it will remain getting better.

Jun 20, 2024

For the most part, my experience has been good. I am concerned about the lack of security. Recently teenagers have been able to access the building and knock on doors just for fun. The location of the apartments is excellent. You are near several stores and food chains that are within walking distance.

Jul 31, 2023

We need night security patrolling the parking lot and security walking the grounds of the property . we have many kids and homeless breaking into our buildings checking to see if doors are locked, they are trespassing . this issue needs to stop. we have many elderly people living here and single women that are worried for their safety i personally have experienced this my car was broken into and 2 masked young men nearly knocked me down running from the building.

Sep 21, 2023

The plantings near back door of building 2 looks awful. The breezeway doorway into building 2 the chalking is full of black mold and the plants in the large blue pots are overgrown. First floor hallway carpets in building two have pet pee stains. Because this apartment building is less than 3 years old, it is certainly not taken care of and already is beginning to look aged. Dogs allowed in clubhouse must stop. People allergic to dogs can’t enjoy the clubhouse. Several people have tripped on dogs leashes. Sometimes clubhouse smells like wet dogs. Dogs bark at me be another which gets loud. Dogs go up to people who are not their owners and they jump, lick and bother them. It is so nice to live in a pet friendly apartment building but it is not acceptable for pets to be allowed in the clubhouse. No need except service ( Not emotional support) dogs to be allowed in an indoor space ( where there is a lot of food and drinks.)

Aug 23, 2023

Advertised as “active adult living” well guess that means junk food, sweets, lots of sitting, over abundance of “talks” regarding old age, and alcohol means “active” then this place should get 10 stars. Too much management involvement in personal affairs of the residents.

Jan 31, 2024

Everything seems to be breaking down and not being repaired or fixed! The pool hasn't been heated in a couple of months now, when asked about, it was stated that part had been received... Why hasn't it been put in?? Today we find out that the coffee machine isn't working AGAIN!, why is it always going out?? and perhaps a new one is needed for the residents?? Things just Havent been as good as it was 2 1/2 years ago… Very Disappointed?

Dec 26, 2023

Moved to Pool View. Apartment…..Very disappointed in the lack of maintenance of the Lawn care services of bushes, trees, palm trees, not only around pool area, which is unacceptable ….actually the grounds, as a whole. In the front of the building the trees are overgrown so the addresses cannot be seen for deliveries. I’ve made request concerning the address numbers be darken and trees in front of address numbers be manicured so that food deliveries could be made… as of today nothing has been done, overgrown trees are covering the buildings addresses consequently sending deliveries to the wrong address before the correct delivery can be made.

Sep 15, 2023

Not very happy just now as compared to when we moved in one year ago.We have been experiencing some issue here at Hamlin. Pool is not kept clean. Especially after a heavy rain. Elevators go out and sometime not fixed for days. We no longer have breakfast as when I first moved in. Trash room is no longer cleaned with Clorox as when I first moved in. Happy hour has become an unhappy hour due to lack of food and appropriate cocktails . We no long have appropriate crafts. The ac in the community room does not work properly. We were/are having some issues with the security of the building. Kids from UrbanAir getting into the building. When we first moved in we were told resort living…. Not really happening now. We do like the neighbors…. Have become like family. Location is great. We also have a wonderful maintenance department buildings keep spotless. All in all not thinking of moving. Just wish the above issues would be corrected. Thank you.

Aug 19, 2023

For a community that's less than 3 years old there are a large number of issues regarding upkeep and community activities. We are in the process of negotiating our renewal since last year our 28% increase forced us into financial hardship. The corporation does NOT take into consideration the fact that most of us are on fixed incomes without benefit of additional funds. If it wasn't for the people actually living here (those of us that are left after rent increases) then this would be average living conditions.

Aug 26, 2023

On-site management in Feb when moved in I would rate as a 10. The management today is a rating of 2. Sales consultant when move in a 10. Now a 3. Life style Coordinator when moved in rated as a 7 now a 6.

Aug 12, 2023